Our client is seeking an Onboarding Support Manager to oversee the day-to-day operations of the Client Lifecycle team.
This role involves managing first-line support for technical issues, maintaining data quality in systems, and collaborating with internal and external stakeholders.
Responsibilities:
- Troubleshoot technical issues on acceptance systems
- Participate in global working groups and communicate future developments
- Manage data quality and oversee report writing and management information platforms
- Lead on Acceptance and KYC UAT, as appropriate
- Manage relationships with internal and external stakeholders
Requirements:
- Experience in managing client risk, problem-solving ability, and workflow management would be a key requirement
- Quality management, client-facing experience in Salesforce, and knowledge of risk management would be desirable
For more information on this role please contact Stu on 707816 or email your CV to jobs@excel-recruitment.com