Onboarding Support Manager

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Our client is seeking an Onboarding Support Manager to oversee the day-to-day operations of the Client Lifecycle team.

This role involves managing first-line support for technical issues, maintaining data quality in systems, and collaborating with internal and external stakeholders.

Responsibilities:

  • Troubleshoot technical issues on acceptance systems
  • Participate in global working groups and communicate future developments
  • Manage data quality and oversee report writing and management information platforms
  • Lead on Acceptance and KYC UAT, as appropriate
  • Manage relationships with internal and external stakeholders

Requirements:

  • Experience in managing client risk, problem-solving ability, and workflow management would be a key requirement
  • Quality management, client-facing experience in Salesforce, and knowledge of risk management would be desirable

For more information on this role please contact Stu on 707816 or email your CV to jobs@excel-recruitment.com

Type: 
Permanent
Discipline: 
KYC/CDD/AML/Onboarding/Exiting
Job Posted: 
Wed, 16 Oct 2024
Closing Date: 
Wed, 16 Oct 2024
Reference: 
12111

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