Assistant Manager, Client Services (Debt Structured Finance)

Our client are seeking an Assistant Corporate Admin Manager 

You'll be responsible for providing high quality administration for a portfolio of corporate and fiduciary clients with particular emphasis on the client service aspects of the business, delivering excellent client services levels at all times. You'll assist in developing a team of motivated and highly proficient administrators, providing technical support and training.

If you've solid experience in corporate, trust and fiduciary services and would like to join a friendly and professional team, we'd really like to hear from you. 

About the role

  • Administer a portfolio of corporate clients and ensure that client relationships and transactions are managed effectively and to a high standard
  • Act as a role model to all Governance Services employees and assist in developing a team of motivated, highly proficient administrators who act in accordance with the firm's values and in parallel to the law firm service levels
  • Ensure you have an understanding of the transactions you're working on, provide technical support and training to team members as and when required
  • Ensure client expectations are properly managed and valuable relationships are nurtured so as to maximise the reputation of the team in the market place and the potential for repeat work and referrals
  • Assist with the effective management of the day to day activities of the team to include timely processing of work, meeting transactional and internal procedural deadlines, recording time (if applicable and managing WIP and debt collection
  • Ensure consistent high quality service levels are adhered to across your portfolio of clients and deal swiftly with any identified issues
  • Provide assistance with annual reviews of client entities
  • Assist with the monthly/quarterly billing process and monitoring of outstanding fees
  • Maintain CPD levels required for your role

About the role - essential requirements

  • Proven corporate administration experience 
  • You'll hold a relevant professional qualification (such as STEP or CGI)
  • Having good communication and interpersonal skills
  • Being able to build relationships and work as part of a team
  • A positive and flexible approach
  • Ability to manage and prioritise tasks, time and people in order to meet deadlines
  • Ability to work independently

For more information, please contact Jamie on 707812 or email your CV to jobs@excel-recruitment.com

Type: 
Permanent
Discipline: 
Trust & Corporate Services
Job Posted: 
Thu, 13 Jun 2024
Closing Date: 
Wed, 11 Sep 2024
Reference: 
12029

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