Associate, Client Services Support (12 month Fixed Term Contract)

Our Client has an opening for someone with proven experience within the banking/financial services sector.

This role is offered on a 12 month-fixed term contract basis and sits within the Client Lifecycle Management Team, which provides guidance and support on all new and existing client lifecycle management requests.  You will be part of a project to onboard a variety of clients to meet a regulatory deadline along with subsequent remediation of the client files to ensure our Client's standards and regulatory requirements are met in full. 

Responsibilities will include:

  • Acting as the primary point of contact for all client due diligence queries, providing advice and guidance in relation to client lifecycle documentation and client due diligence.
  • Reviewing client lifecycle cases for all legal entity types adhering to the relevant regulatory, compliance, and business requirements.
  • Acting as Subject Matter Expert in respect of client lifecycle management and the relevant related policies and procedures including AML, KYC and Client Due Diligence, Source of Wealth, and Country Connectivity.
  • Liaising effectively with key stakeholders including Sales & Relationship Management, AML Compliance, Product teams, Tax Risk Management, and Data management to remove obstacles impacting the onboarding of such clients while balancing the need for quality and adherence to regulatory compliance and escalating to Senior Management


  • Proven experience within the banking/financial services industry.
  • Good understanding and experience of client due diligence, KYC, and AML compliance.
  • Strong analytical skills and attention to detail.
  • Ability to manage stakeholder expectations and handle conflict.

For more information on this role please contact Jamie on 707812 or email your CV to


Job Posted: 
Mon, 20 May 2024
Closing Date: 
Sun, 18 Aug 2024

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