Business Manager - Service Lines

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Our client has an exciting opportunity for a Business Manager to join their team. 

They are passionate about process improvement and so are looking for an experienced individual with a sound commercial acumen, ideally gained from working in the legal or accounting sectors to support the Service Line Heads for three Service Lines (Corporate/Banking and Finance/Funds or Dispute Resolution / Private Wealth / Local Legal Services) and the Executive Board members who have been assigned to work alongside those SLHs, to lead and drive the achievement of agreed business goals, while ensuring that the business remains profitable and competitive. 

Key Responsibilities:

Working with the Service Line Heads and the Executive Board member, you'll be responsible for managing the cycle of constructing/renewing and reviewing and agreeing the service line business plans and associated budgets as well as taking the lead in coordinating the implementation of the agreed plan(s) to ensure that goals are met in the relevant timeframes, and within budget.

This includes liaising with partners and other stakeholders to:

  • develop a key metrics dashboard to optimise management of the Service Lines
  • facilitate the increase in income and improvement in net profit margins by analysing and reporting on data related to resources and measurements of performance e.g. profitability, lock up, team shape, resource allocation and utilisation
  • increase income through:
    • facilitating resource sharing between Service Line teams and between different Service Lines
    • facilitating collaboration between the legal teams and the other divisions in the business
  • use data to identify hotspots and undertake 1-2-1 discussions with specific Partners to understand issues/barriers, articulating these in a 'to the point' way for discussion and agreement on next steps by the Service Line Heads and relevant Executive Board member 

For more information, please contact Ben on 707811 or email your CV to

Project & Change Management
Job Posted: 
Mon, 08 Apr 2024
Closing Date: 
Mon, 08 Apr 2024

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