Our Client is seeking an IT Service Desk Analyst!

This role is with a highly reputable financial services company. The successful candidate will provide IT support across multiple locations, ensuring adherence to IT procedures and standards, while delivering excellent customer service. Responsibilities include acting as the first point of contact for global users, managing incidents and service requests, supporting hardware and software issues, and coordinating with the wider IT team.

Candidates should have at least 2 years' experience in a similar support role, with solid knowledge of Microsoft Office 365, Windows 11, and iOS Operating Systems. Strong organisational skills, excellent communication, and a proactive attitude are essential. A passion for technology and a commitment to ongoing professional development will help you succeed in this fast-paced environment.

For more information on this role, please contact Ben Le Feuvre on 01534 707811 or email your CV to jobs@excel-recruitment.com.