Our Client is seeking an experienced Operational Risk Manager to join its Guernsey team.
In this role, you will play a key role in supporting and executing the Operational Risk Management programmes. You will be responsible for developing and maintaining robust operational risk management frameworks and strategies, ensuring alignment with industry best practices and regulatory requirements. There will also be extensive involvement with key stakeholders across the business to assess and mitigate risks, conduct risk assessments, and provide regular reporting
Responsibilities:
- Lead operational risk incident processes from identification to resolution.
- Oversee complaints handling and assess customer complaint trends.
- Deploy the Risk and Control Self-Assessments (RCSA) programme.
- Monitor operational risk exposure and design relevant dashboards.
- Maintain an up-to-date business continuity framework.
- Act as a trusted advisor, providing independent risk oversight.
- Conduct training on operational risk policies and promote a risk-aware culture.
Requirements:
- 8+ years in risk management within a financial services environment.
- In-depth knowledge of risk management principles and tools.
- Familiarity with Channel Islands banking regulations.
- Strong communication, negotiation, and multitasking skills.
For more information on this role please contact Ben on (01534) 707811 or email your CV to jobs@excel-recruitment.com