Our Client has an opening for a Technical Support Analyst
In this role, you will support our Client's Technology & Data division by delivering first-line and developing second-line technical support across desktop services, Microsoft 365, network access, and business applications. This full-time role involves incident management, user queries, and contributing to knowledge management to ensure reliable, timely support for colleagues.
The ideal candidate will have experience in service desk environments, with a working knowledge of Windows, Microsoft 365, incident handling, and user support. Strong communication skills and a proactive, service-oriented mindset are essential to provide professional support and contribute to continuous improvement.
For more information on this role, please contact Stu on (01534) 707816 or email your CV to jobs@excel-recruitment.com.